Custom AI solutions · Saskatoon, Saskatchewan
AI that does the busywork. IT that just works.
We design and build AI agents, assistants and automations around the way your organization works — and run the secure IT underneath them.
- Founded in Saskatoon
- 2023
- Years of founder experience
- 20+
- Projects delivered by our founder
- 180+
- Based in Saskatchewan, serving Canada
- SK
Read incoming request
Quote request · 2 attachments
Extract details from PDF
14 fields · 98% confidence
Draft quote & reply
Using your pricing rules
- Review
Waiting for your approval
Assigned to Sales
Time saved
~25 min
Systems
Outlook · CRM
Human check
Required
Illustrative example
Works with the tools you already use
- Microsoft 365
- Outlook
- Teams
- SharePoint
- OneDrive
- Power BI
- CRM systems
- Accounting software
- SQL databases
- REST APIs
- Websites & portals
- Phone systems
Flagship platform · AI Phone & Front Desk
Never miss a call, text or booking again
One platform for your business phone system, a 24/7 AI receptionist, two-way texting, call logs and online booking — so every call, text and appointment is handled.
- Business phone system
- AI receptionist
- Two-way texting
- Call logs & insights
- Booking & reminders
- Automations & integrations
Bright Smile Dental
AI receptionist · on call
Hi, I just moved to Saskatoon and need a cleaning. Are you taking new patients?
Yes, we’d be happy to see you! I have Tuesday at 10:30 or Thursday at 2:00 with our hygienist. Which works better?
Thursday, please.
You’re booked for Thursday at 2:00. I’ll text you a confirmation and our new-patient form now.
Booked · confirmation texted
Call summary saved to the call log
Example call
AI solutions
Practical AI, built around your work
No generic chatbots. We start with a real process, prove the value with a prototype, then build something your team relies on every day.
In practice
What AI looks like on a normal Tuesday
A few examples of the workflows we automate. Every one keeps a person in the loop for the decisions that matter.
Operations
Quote requests handled in minutes
- 1Email arrives
- 2Specs extracted
- 3Quote drafted
- 4You approve
Front desk
Every call and chat answered
- 1Customer asks
- 2Answer from your policies
- 3Booking made
- 4Staff notified
Finance
Invoices coded without re-keying
- 1Invoice received
- 2Fields read
- 3Matched & coded
- 4Sent for approval
How we work
From idea to everyday tool — without the risk
A simple, transparent process that proves value early and keeps you in control at every step.
- 01
Discover
We learn how your team works today, map one or two processes in detail and agree on what success looks like.
- 02
Prototype
A focused, working prototype on your real data — so you can see the value before committing to a full build.
- 03
Build & integrate
We harden the solution for production, connect it to your systems and add the security, logging and approvals it needs.
- 04
Support & improve
We monitor, maintain and refine the solution, and help you roll AI out to the next process.
Responsible AI
AI you can trust with your data
AI is only useful if it is safe, accurate and accountable. These principles shape every solution we build.
Privacy first
Designed around PIPEDA and provincial privacy rules, with Canadian data residency options.
People stay in control
Approvals, audit trails and clear limits on what AI is allowed to do.
Measured value
Every project starts with a measurable goal, and a prototype that proves it.
Built on secure IT
We also manage networks, security and Microsoft 365 — so AI sits on a solid foundation.
IT services
A secure foundation for everything else
AI is only as good as the systems underneath it. We also look after your devices, network, security and Microsoft 365.
Kitasoo School chose ITwill for its firewall, network security and Microsoft 365 project.
Start a projectIndustries
Built for organizations like yours
Every sector has its own rules, systems and pressures. We tailor AI and IT to fit.
Education
Secure networks, Microsoft 365 and AI assistants for schools, colleges and libraries.
Healthcare & Clinics
Privacy-first IT and AI for clinics and health practices — intake, scheduling and secure systems.
Professional Services
AI document review, knowledge search and automation for legal, accounting and consulting firms.
Manufacturing & Industrial
Automation, reporting and reliable networks for manufacturers, agriculture and industrial operations.
Retail & Hospitality
Customer-facing AI assistants, online booking and dependable store networks.
Non-profit & Public Sector
Cost-effective IT and responsible AI for non-profits, community organizations and public bodies.
Why ITwill
Local, senior and hands-on
ITwill Solutions was founded in Saskatoon in 2023 by John Hosseini, who brings more than 20 years of IT experience and over 180 delivered projects. You work directly with people who understand both the technology and the day-to-day reality of running an organization in Saskatchewan.
- Founded in Saskatoon
- 2023
- Years of founder experience
- 20+
- Projects delivered by our founder
- 180+
- Based in Saskatchewan, serving Canada
- SK
FAQ
Questions we hear often
What does ITwill Solutions do?
ITwill Solutions is a Saskatoon, Saskatchewan company that designs and builds custom AI solutions — including its AI Phone & Front Desk Platform (business phone system, AI receptionist, two-way texting, call logs and booking), AI agents and workflow automation, chat assistants, document intelligence and custom AI software — and provides the managed IT, cybersecurity, network and Microsoft 365 services those solutions run on.
What is a custom AI solution?
A custom AI solution is software built around your own processes and data — for example an agent that turns emailed requests into quotes, or an assistant that answers questions from your policies — rather than a generic tool that your team has to adapt to.
How much does an AI project cost?
Cost depends on scope and integrations. We usually start with a focused discovery and prototype on one process, so you can see the value and get a firm estimate for production before making a larger commitment.
Is our data safe when we use AI?
We design every solution with privacy and security from the start: enterprise AI services that do not train on your data, access controls, logging, redaction where needed and Canadian data residency options to support PIPEDA and provincial requirements.
Do you only work with organizations in Saskatoon?
No. We are based in Saskatoon and offer on-site support locally, and we work remotely with organizations across Saskatchewan and Canada.
We are new to AI. Where should we start?
Start with a short AI readiness conversation. We help you pick one or two high-value, low-risk processes, check your data and security, and plan a pilot that proves value quickly.
Ready to see what AI can do for your organization?
Book a consultation. We will talk through your goals, look at one or two processes, and tell you honestly where AI can help — and where it will not.